Free templates

Welcome message templates for new group members

Messenger templates for welcoming new members, nudging applicants who skipped a question, and declining politely. Variables like [first_name] fill in automatically in GroupCRM.

Welcome DMs (after approval)

Warm and simple

Any community

Hi [first_name], welcome to [group_name]! I'm [admin_name], one of the admins. Start with the pinned post, then say hi in this week's intro thread. Glad you're here.

Deliver the freebie

Groups that offer a lead magnet

Hey [first_name], you're in! Thanks for joining [group_name]. The free guide you asked for is on its way to your inbox. If it isn't there in 10 minutes, check your promotions tab. What made you join today?

Start a conversation

Coaches and service businesses

Welcome to [group_name], [first_name]! Quick question so I can point you to the right posts: what's the one thing you're stuck on right now? Just reply here, I read every message.

Course students

Paid course or membership groups

Hi [first_name], your access to [group_name] is confirmed. Post your wins and questions in the weekly thread, and check the Units tab for replays. See you inside!

Local community

Neighbourhood and local groups

Hi [first_name], welcome to [group_name]! Please keep posts local and friendly, and use the Buy/Sell thread for listings. Anything you'd like to see more of here?

Brand community

Ecommerce and SaaS

Hey [first_name], welcome to [group_name], our official customer community. Ask anything, share how you use our products, and look out for member-only perks. Need help with an order? Reply here.

Pre-approval DMs (before you decide)

Missing email

Applicant skipped the email question

Hi [first_name], thanks for asking to join [group_name]! It looks like the email question was skipped. Reply here with your best email and I'll approve you right away.

Didn't agree to rules

Applicant skipped the rules question

Hi [first_name], thanks for your interest in [group_name]. Before I can approve you, please reply "I agree" to confirm you've read the group rules.

Decline DMs

Polite decline

Didn't meet the criteria

Hi [first_name], thanks for your interest in [group_name]. We couldn't approve your request this time because the membership questions weren't completed. You're welcome to request again and answer all the questions.

Variables: [first_name], [full_name], [group_name], [admin_name]. Sending manually? Replace them by hand.

Send these automatically

GroupCRM saves every membership answer and email, approves by your rules and sends your welcome DM.

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