Free templates
Welcome message templates for new group members
Messenger templates for welcoming new members, nudging applicants who skipped a question, and declining politely. Variables like [first_name] fill in automatically in GroupCRM.
Welcome DMs (after approval)
Warm and simple
Any community
Hi [first_name], welcome to [group_name]! I'm [admin_name], one of the admins. Start with the pinned post, then say hi in this week's intro thread. Glad you're here.
Deliver the freebie
Groups that offer a lead magnet
Hey [first_name], you're in! Thanks for joining [group_name]. The free guide you asked for is on its way to your inbox. If it isn't there in 10 minutes, check your promotions tab. What made you join today?
Start a conversation
Coaches and service businesses
Welcome to [group_name], [first_name]! Quick question so I can point you to the right posts: what's the one thing you're stuck on right now? Just reply here, I read every message.
Course students
Paid course or membership groups
Hi [first_name], your access to [group_name] is confirmed. Post your wins and questions in the weekly thread, and check the Units tab for replays. See you inside!
Local community
Neighbourhood and local groups
Hi [first_name], welcome to [group_name]! Please keep posts local and friendly, and use the Buy/Sell thread for listings. Anything you'd like to see more of here?
Brand community
Ecommerce and SaaS
Hey [first_name], welcome to [group_name], our official customer community. Ask anything, share how you use our products, and look out for member-only perks. Need help with an order? Reply here.
Pre-approval DMs (before you decide)
Missing email
Applicant skipped the email question
Hi [first_name], thanks for asking to join [group_name]! It looks like the email question was skipped. Reply here with your best email and I'll approve you right away.
Didn't agree to rules
Applicant skipped the rules question
Hi [first_name], thanks for your interest in [group_name]. Before I can approve you, please reply "I agree" to confirm you've read the group rules.
Decline DMs
Polite decline
Didn't meet the criteria
Hi [first_name], thanks for your interest in [group_name]. We couldn't approve your request this time because the membership questions weren't completed. You're welcome to request again and answer all the questions.
Variables: [first_name], [full_name], [group_name], [admin_name]. Sending manually? Replace them by hand.
Send these automatically
GroupCRM saves every membership answer and email, approves by your rules and sends your welcome DM.
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