GroupCRM for saas communities
Know which members are customers, trials and prospects
Ask the right membership questions, send every member to HubSpot or your own backend via signed webhooks, and route hot prospects to sales.
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Community and CRM never talk to each other
Prospects lost among thousands of members
Support questions mixed with sales opportunities
What changes with GroupCRM
CRM sync
Members become HubSpot contacts, or hit your own API through signed webhooks with retries.
Prospect scoring
Lead score plus answers tell you who is evaluating right now.
Developer friendly
member.captured, member.approved and member.declined events with delivery logs.
A setup that works for saas communities
Copy these into your group and GroupCRM. Adjust to taste.
Membership questions
Paste into Facebook → Membership questions
1. Are you a current customer, on a trial, or evaluating? 2. What's your role? (founder, marketer, developer, ops, other) 3. What's the best email to send you our setup checklist and early access to new features? (We'll also send occasional group updates; unsubscribe anytime.)
Rules in GroupCRM
Group settings → Criteria
• Require an email • Minimum lead score 40 • Sync to HubSpot on capture • Webhook to your backend
Welcome DM
Messages → Welcome template
Hey [first_name], welcome to [group_name], our official customer community. Ask anything, share how you use our products, and look out for member-only perks. Need help with an order? Reply here.
GroupCRM for other admins
Built for saas communities who'd rather be growing than approving
Try every feature free for 7 days.
7-day free trial · 30-day money-back guarantee · Cancel anytime